Delivery and Refunds

Standard delivery

Standard UK Delivery

FREE over £30, or £2.99

Orders placed before 1pm (Mon-Fri) will be despatched the same day via Royal Mail 1st class. Allow 1-2 working days for delivery from despatch. 

Nominated delivery

Next day Delivery

Should you require expedited delivery, please contact us via live chat or email Jess@bonjourbabyshowers.co.uk

Unfortunately at this time we do not ship internationally.

 COVID-19 UPDATE:

Due to the current unprecedented pressure on the UK postal service, please bear in mind that there may be some delays with your delivery during this challenging time. We will endeavour to get your order to you as soon as we possibly can.  
All orders will be dispatched by Royal Mail who are providing a contact free service.

DELIVERY INFORMATION

All delivery periods stated are in working days (excluding public holidays in England). These delivery times are approximate and whilst we will do our utmost to ensure your order reaches you within these timelines, they cannot be guaranteed and there may be occasions where factors outside our control can affect delivery times such as Royal Mail delays. We cannot accept liability or costs incurred due to failed or delayed deliveries that are caused by third parties or circumstances that are beyond our control.
Whilst we will continue to monitor the situation, we thank you for your continued patience and understanding during what is currently a very challenging and changeable period.

PAYMENTS 

We accept all major credit cards and all prices are quoted in British pound GBP.  Sorry, we do not accept cheques, postal orders or bank transfers.

RETURNS AND REFUNDS

We want you to love our decorations and games as much as we do but we also understand that sometimes you may need to return an order. If you do need to return an item please contact us by email within 14 days of delivery and ship the item back to us within 30 days of delivery.

Please ensure the items are unopened/unused and in their original packaging as opened items cannot be refunded.

Please note, return postage costs are the responsibility of the buyer, however we always recommend the use of a recorded return shipping service as items lost in return mail cannot be refunded.